Server configuration for WP Desk plugins

If you experience issues while saving large amounts of data you may see how to adjust the server and plugin configuration for WordPress.

Problem with saving data

If you are experiencing issues while saving large amounts of data - e.g. while adding many fields using our Flexible Checkout Fields plugin - it may mean that your server is not properly configured and does not allow to save large amounts of data. Data entered in the configuration of the plugins can be cut off and not saved in the database.

Typical scenario

The most common scenario of this issue is:

1. You are entering a huge amount of data using the plugin's configuration
2. You are saving the changes
3. There is a confirmation that all changes have been saved
4. But you see that only a part of the data has been saved. The rest has not been saved and is gone.

Solving the problem

There is a max_input_vars PHP parameter that controls how much data can be saved at one time. Default's value is 1000 which can be too low for some scenarios.

Solving the problem may look different on different web servers, but in most cases, you need to add this line to your .htaccess file:

php_value max_input_vars 2000

If this does not solve the problem in your case, please consider changing it to a higher value (3000). If it still does not help, please contact your hosting provider and ask for support.

Where to find out more about the WordPress plugin or server configuration?

You may get the system status to learn the WordPress configuration for plugins.

Plugin configuration may also need a specific PHP function. That's why one may want to visit the documentation before installing/ using a plugin.