Flexible Refund and Return Order for WooCommerce

Name: Flexible Refund and Return Order for WooCommerce
Availability: InStock

Manage the refund process in your store with ease. Activate refund form, enable automatic returns, disable refund form after a specific time, and manage refunds directly from WooCommerce orders.NEW:Refund request without logging in!

💾 Active Installations: 1,000+ | WordPress Rating:

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Flexible Refund and Return Order for WooCommerce - After sending the Refund Request

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What makes this plugin so good?

Flexible management

Display the refund form for selected products, payment methods, or users.

Refund automation

Activate automatic returns and use the integration with PayPal or Stripe.

Refund request without logging in

Just paste the shortcode [flexible_refund_public] in the selected place and save the changes. No customer account needed!

Refund history

Handle refund in the order edit and access your order history in one place.

Integration with My Account

Integrate the return form with My Account, and create a transparent refund process.

Customizable emails

Suggest custom content for emails sent to customers during the refund process.

Plugin highlights

With the form supported by WooCommerce's Flexible Refund and Return, you can provide customer convenience while easily customizing your store's requirements with the many types of fields the plugin supports.

Refund form builder

Create a form for returns according to your needs. Build the form and choose from the available fields:

• Text
• Textarea
• Checkbox
• Radio
• Select
• Multi Select
• Upload
• HTML

Your refund form will help you improve communication with customers.

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Flexible Refund and Return Order for WooCommerce - Refund form builder

Order refund request

The plugin helps you to add a refund form and allows your customers to request an order refund or return directly from the My Account page.

For customers who do not have a store account, there is also an option to inquire about returning products. This is possible with the shortcode [flexible_refund_public].

Also, communicate about the WooCommerce refund with a customer by using refund request order statuses, notes, and emails.

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Flexible Refund and Return Order for WooCommerce - my account

Send e-mails

Communicate with your customers via e-mail. You can send them automatically, thus making your job easier.

Emails are sent to the customer after the WooCommerce refund request status changes.

Also, you can adjust the email templates to personalize the communication for refunds, returns, and warranty requests in WooCommerce.

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Flexible Refund and Return Order for WooCommerce - email

1. Step one - configure the plugin

Customize Flexible Refund and Return Order for WooCommerce to your store's terms and conditions, and so that you get the best feedback and leave customers with a good impression of your store.

Set the conditions under which the return form will be visible to the customer.

✔️ Then configure the return form so that the information the customer sends you is valuable to you.

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2. Step two - filling in the form by the customer

With the plugin, the customer will be guided through the process in such a way that no valuable information for you is missed.

✔️ After clicking the return request button, the customer will be redirected to the return table where they can select the products and quantities they wish to return.

✔️ After selecting the products, the customer fills out the return form fields and submits the request.

🔒 The return request is also possible for customers without a created account. Just place the [flexible_refund_public] shortcode in the selected place and save the changes.

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3. Step three - store response

Store personnel responds to the request. It may forward it for review, reject it, accept it, or partially accept it.

The return request is visible in the order metabox along with all the form fields and the number of products the customer wants to return.

Store staff can accept or reject it. This information will be saved in the order notes.

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All features in brief

Flexible Refund and Return Order for WooCommerce will allow you to efficiently manage communication regarding order returns and complaints with these features.

Flexible refund process

✅ Refund option for selected products
✅ Refund option for selected product types
✅ Refund option for selected payment methods
✅ Refund option for selected user types

Multiple Options

✅ Option to automatically accept a return
✅ Option to disable late returns
✅ Option to enable refund for shipping
✅ Option of partial refund
✅ Option for the customer to cancel the return request

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Returns made easy

✅ Allows order returns for customers without created account. This is possible with the shortcode [flexible_refund_public]
✅ Customized emails for refund status
✅ Refund history in order notes
✅ Integration with WooCommerce's My Account
✅ Refund metabox handled in an order edition

Helping 251,507 + WooCommerce Shops

Our customers love our plugins & support. Here are some of the featured reviews we've received:

Piotr was very helpful. He gave me a detailed response and answered all of my questions with serious consideration. Thank you!

Richard Purvis

We used several plugins from WP Desk, and we are delighted . A big plus for functioning support. We hope that the plugins will be continuously developed and enriched with additional functionalities :)

Piotr Gajewski

Bundle of all plugins from WPDesk is great, I am satisfied. Lightweight and you can modify how Woocommerce will work as you need it. I can recommend.

Vladimir Hajduk

Your subscription options

Choose a version tailored to your needs. You will always receive professional and friendly technical support from us.

Pay once a year. Cancel anytime with just 1 click.

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FAQ & Plugin Details

Learn more about the plugin and check some of the most popular questions about the purchase.

How do our plugins' subscriptions work?

All the plugins we offer can be purchased in a yearly subscription model and are paid annually. An active subscription entitles you to 1 year of updates and our support.

Renewing the subscription after 12 months is optional, not required, and you can cancel it at any time. The renewal cost is the same as the initial price. You may renew the subscription if you like or not if don't need to.

Please mind that an active subscription grants you the possibility to download the plugins' newer versions and updates, get our tech support if you encounter any problems and move and activate the API keys between the sites/domains.

If you decide to cancel the subscription or if it expires, you can keep using our plugins. They will work the same as before but you won't be able to do the updates, get our support and transfer the plugin files between sites and activate them in the new environment.

View terms.

Do you have the plugin demo or trial?

You can set up your own full featured demo here: WP Desk Demo.

We also offer 30 day money back guarantee, so you can test the plugin risk free in your WooCommerce store.

Where can I find the plugin documentation?

We wrote a fine piece of docs, just follow this link: Flexible Refund and Return Order for WooCommerce Docs.

Do you offer money back guarantee?

Absolutely. We stand strongly behind our products and offer 30 days money back guarantee. Please read our refund policy for details.

I have more questions!

We will be happy to help, just drop us a line and we will try to answer in 24 hours: Contact WP Desk Support.

What payment methods do you accept?

We accept Stripe payments including the most popular credit cards.

All payments are handled by Stripe secure payments and SSL checkout. We do not store your credit card details.

Details

Works with

WooCommerce 9.3 - 9.7

PHP >= 7.4
Last Updated

2025-03-05
Version History

View changelog
Categories

Checkout & Orders, WooCommerce Plugins

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Flexible Refund and Return Order for WooCommerce