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Bartosz Gajewski

WooCommerce Checkout Notes: Configure the Section the Way You Want

Updated: January 13, 2023 / Checkout, Plugin Tutorials

The WooCommerce checkout gives you the Order notes field by default. You don't have to configure anything. WooCommerce shows this field but you may want to remove additional information in the WooCommerce checkout page or customize the form. Read the article to learn how to use Order notes, and remove, or add checkout fields in WooCommerce. Let's begin!

Did you know your customer can send you a note using the Order notes field in the WooCommerce checkout form? Or maybe you'd like to remove the additional information section from the WooCommerce checkout page entirely?

Today, I'll show you how to customize the checkout fields including Order notes.

Table of contents

  • Order Notes in WooCommerce
  • How to add a Customer Note to a WooCommerce order
  • Customize WooCommerce checkout with a plugin
  • Why & how to customize the WooCommerce Order notes?
  • Before & After Order Notes
  • New WooCommerce checkout fields
  • How to remove additional information in the WooCommerce checkout

Order Notes in WooCommerce

The standard WooCommerce checkout form comes with billing fields, a shipping section, and Order notes.

Take a look at the checkout page:

WooCommerce Order notes
WooCommerce checkout - a customer can send you a note: an example

👉🏼 You can find Order notes at the bottom of the checkout form.

How to add a Customer Note to a WooCommerce order

From your customer

A customer can use this section to send you additional information, a purchase note, or a question.

Customer Note sent for the WooCommerce order using the Order notes section
Customer Note sent for the WooCommerce order using the Order notes section

The field is optional though.

Read more on how to add questions in the WooCommerce Checkout form.

From a store

A store owner can also add a note to a customer or a private note within the Order Notes section when editing the WooCommerce order:

Add a private note and send a note to the customer from the WooCommerce order edit screen
Add a private note and send a note to the customer from the WooCommerce order edit screen

Customize WooCommerce checkout and Order notes with a plugin

We created this plugin so WooCommerce store owners can adjust the checkout form to their needs, for example:

  • easily add custom fields to the checkout,
  • edit the present ones,
  • or rearrange fields in the checkout.
Flexible Checkout Fields plugin to manage fields like order notes in WooCommerce or to remove this additional information section
WooCommerce add customer note to the order with a plugin

👉🏼You can download this plugin for free and try it out.

WooCommerce order notes & checkout fields customizer

WooCommerce adds Order notes to the checkout, but you may need more. Make it easy with Flexible Checkout Fields! This plugin lets you add new fields, remove them, and rearrange WooCommerce checkout fields!

Download for free or Go to WordPress.org
WP Desk
80,000+ Active Installations
Last Updated: 2023-05-23
Works with WooCommerce 7.1 - 7.6.x

👉🏼You can add custom fields to different sections of the checkout such as (before or after):

  • Customer Details
  • Billing Form
  • Shipping Form
  • Registration Form
  • Order Notes
  • Submit Button

👉🏼You can also easily modify the Order, Shipping, or Billing section. This plugin lets you rearrange fields or hide the ones you don't need. You can edit default WooCommerce fields, too!

This plugin is great and that's not only my opinion 😉

Over 80,000 stores use this plugin worldwide daily!

You can download this plugin for free but you need the PRO version to edit some sections of the checkout. However, check out this plugin for free before you buy!

If you want to add fields before or after WooCommerce checkout notes, go PRO →.

Why & how to customize the WooCommerce Order notes?

The question is, does such a field satisfy your needs? Maybe you need something more, for example to:

  1. add a checkbox, radio button, or date picker under the Order notes?
  2. make this field required?
  3. remove additional information from the WooCommerce checkout form entirely?

You can do these things with a plugin!🎉

Before & After Order Notes

Our plugin can hook to WooCommerce checkout notes. This way you can put some custom fields before and/or after the default order notes.

➡️ You just need to mark these checkboxes on the Settings screen:

woocommerce order notes before or after order
WooCommerce add customer note to order: choose where to display them

Once you Save changes, you can configure these sections.

Customize Before Order notes section

➡️ Let's start with Before Order Notes.

I created two simple checkboxes here. Also, I gave the section a title (it's optional). I use the H3 title tag:

before order customer notes
WooCommerce customer note: Before Order

I'll show you what it looks like in the checkout right after another section configuration.

Customize After Order notes section

➡️ So, let's provide some random field to After Order Notes. I placed here a simple HTML field. It is the type of field in which you can provide any HTML code you want to display in the checkout.

I provided a simple 'Nothing in here🙂 ' text. Also, I named the section again. This time I used the H5 title tag.

after order checkout notes
WooCommerce customer note: After the Order notes

🎉 Look at the final effect:

My Before Order Section
WooCommerce order notes: Final result
💡 You can also style these fields if you want to!

Many more features of the plugin

You can edit the whole checkout if you need to. However, it's the WooCommerce checkout notes that interest you. You have learned how to configure the before&after of this section. However, you can also configure the Order section itself. Look:

Customize or remove additional information in the WooCommerce checkout sections - Order notes
Customize your WooCommerce customer note

As you see, you can easily make the default field required.

New WooCommerce checkout fields

You can add any custom field to this section if you need to!

There are plenty of custom fields you can add to the WooCommerce checkout!

Check some examples of them below:

Single Line Text

Use Single line text field with or after you remove additional information in WooCommerce
Add additional information WooCommerce checkout: Text field

Paragraph Text

Paragraph text field with or after you remove additional information in WooCommerce
Order notes WooCommerce: Paragraph field

Checkbox

Checkbox input
Order notes WooCommerce: Checkbox field

Radio button (available in the PRO version)

Radio button field with or after you remove additional information in WooCommerce
WooCommerce customer note: Radio button

Select (Dropdown) (available in the PRO version)

dropdown field with or after you remove additional information in WooCommerce
Add a dropdown (Select) field as a WooCommerce order note

Date picker (available in the PRO version)

Date field
Date Picker can also serve you as a WooCommerce customer note field

Time picker (available in the PRO version)

Time field
Let your customer add a time picker field to the WooCommerce order

Color picker

Color picker field
Color picker is another way to WooCommerce add customer notes to the order

Headline

Headline field
Order notes WooCommerce: Headline field

HTML or plain text

HTML field
How about adding WooCommerce customer note as an HTML field?

File upload (available in the PRO version)

File upload field
File upload in WooCommerce checkout added with Flexible Checkout Fields
💡As seen above, there are some features available only in the PRO version of the plugin. If you would like to read more or try the demo of it before buying it, visit Flexible Checkout Fields PRO.

Surely with this plugin, you can configure the WooCommerce Order notes section the way you want!

How to remove additional information from the WooCommerce checkout

After setting custom fields, or when you don't need so many checkout fields you may face these questions.

How to remove additional information in the WooCommerce checkout page?

It's very simple with the Flexible Checkout Fields plugin.

  1. Go to WooCommerce → Checkout Fields,

    Add WooCommerce customer note
    This is where you can find Flexible Checkout Fields in the Dashboard
  2. Edit the field, for example, the Order notes,
    You can add or WooCommerce remove additional information
    This is how you edit a custom checkout field

     

  3. Hide the field by making the field disabled,

    Disable a field - remove additional information or any WooCommerce checkout fields
    Hide a checkout field
  4. That's the simple way to remove fields like Order notes if you don't need additional information for processing WooCommerce orders!
Remove additional information from the WooCommerce checkout
This is how you can remove additional information in WooCommerce.

Get the FREE plugin to remove fields from the WooCommerce checkout page →

Summary

If you have any questions let us know in the comments section below.

Check all features of the PRO version on the product page and in the plugin documentation!

WooCommerce order notes & checkout fields customizer

WooCommerce adds Order notes to the checkout, but you may need more. Make it easy with Flexible Checkout Fields! This plugin lets you add new fields, remove them, and rearrange WooCommerce checkout fields!

Add to cart or View Details
WP Desk
80,000+ Active Installations
Last Updated: 2023-03-27
Works with WooCommerce 7.1 - 7.6.x

You may also find these articles interesting:

Need more info about WooCommerce order notes?

  • WooCommerce checkout message

    woocommerce checkout message
    Add custom text to WooCommerce checkout. If WooCommerce order notes are of your interest, this article will be of your interest for sure!

  • Add custom fields to checkout

    woocommerce add custom fields to checkout
    All about WooCommerce custom fields. In this article we have explained everything about the custom fields you can add with Flexible Checkout Fields.

 

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Bartosz Gajewski

Content Specialist in WP Desk. He tries to increase the number of plugin users with useful content. Privately an enthusiast of mountains and European cinema.

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