Docs: Flexible Subscriptions - Emails

The plugin adds transactional emails in the style of WooCommerce Subscriptions to the Flexible Subscriptions plugin. Configuration is done in the WooCommerce panel.

Requirements

• WordPress 6.5+ (plugin tested up to 6.9).
• WooCommerce 10.0+ (tested up to 10.3).
• PHP 7.4+.
• Active Flexible Subscriptions plugin (min. 1.6.0).

Settings Location

Go to: WooCommerce > Settings > Emails. Additional items related to subscription renewals and subscription status changes will appear on the list.

Available Emails

• New Renewal Order – to admin, when renewal payment is being processed.
• Processing Renewal Order – to customer after paying for renewal, when the order is processing.
• Completed Renewal Order – to customer after renewal completion.
• On-hold Renewal Order – to customer when renewal awaits manual payment confirmation.
• Customer Renewal Invoice – to customer when manual payment for renewal is required.
• Cancelled Subscription – to admin when subscription is cancelled or in "pending cancellation" status.
• Expired Subscription – to admin when subscription expires.
• Suspended Subscription – to admin when subscription is suspended/paused.

Interface Fields (Email Settings)

After clicking on a specific email, you'll see the standard WooCommerce form with fields:

• Enable/Disable – enables or disables sending of that email.
• Recipient(s) – only for admin emails; enter addresses separated by commas (default: admin address).
• Subject – you can override the subject; leave empty to use default.
• Email Header – header text; leave empty to use default.
• Additional Content – text displayed below the main email content.
• Email Type – message format (HTML / plain text / multipart, depending on WooCommerce settings).

Dynamic Placeholders in Subjects and Headers

• {blogname} – store name.
• {order_date} – renewal order date.
• {order_number} – renewal order number.